The use of digital technology in traditional museums and heritage sites has changed the way people experience and understand culture over the past decade . Some scholars asserted that digital technologies could facilitate more individuals’ engagement with cultural heritage [2,3]. However, others expressed concern that digital heritage could misrepresent and distort the truth of real heritage [1,4]. This essay uses three case studies to discuss how digital technologies can both help and undermine the participation of locals and tourists in learning about cultural heritage.
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